I am like a mirror; helping you to see what’s in the blind spot when it comes to systems and process improvements.

 

I want to see brands do better in India retailing. This doesn’t mean just the well-known brands; niche players can be very successful too, but a lot of that comes down to being a bit smarter about how we work the rights.

 

I use the frames to review your business end to end, giving you a whole picture and put forward practical suggestions about how to make things better.

 

I get really excited about things that work well and sharing knowledge about systems and process with businesses in a way that helps to leverage technology and improve profit. Technology projects take a lot of work, and consume effort and energy in a business. If you’re running a successful retail business you know in your gut what’s right, but your expertise is in managing your business, not in looking for technology solutions.

 

I have worked on technology projects in and around retail for decades. In that time, I have been part of many successful projects and some failures too. From this I have learned a thing or two about what to look out for when selecting systems, changing or upgrading systems and how process improvements can help your team.